Field service management

Our white label Field Service Management solution enables businesses to deliver seamless, end-to-end technical support across global locations under their own brand. We manage the entire lifecycle of field service delivery—from technician onboarding to job closure—with precision and transparency.

Pool Creation

Step 1

We proactively reach out to technicians worldwide, guiding them through a structured registration process to build a reliable and scalable service pool.

Screening & Onboarding

Step 2

Technician profiles are assessed and shared for further evaluation. Only qualified candidates are onboarded to maintain service quality and compliance.

Job Posting & Coordination

Step 3

We collaborate with stakeholders to understand job requirements and post them on our portal, targeting technicians within the relevant skill and location range.

Tech Shortlisting & Interviewing

Step 4

Applications are reviewed, candidates are interviewed, and the most suitable technician is finalized for the task.

Job Allocation & Expectation Setting

Step 5

Jobs are assigned with clear expectations on deliverables, timelines, and cost negotiations to ensure alignment with budget and paygrade.

SOP Documentation

Step 6

A detailed Standard Operating Procedure (SOP) is created for each job, ensuring transparency and clarity for the technician on task execution.

Real-Time Governance

Step 7

We oversee the entire job lifecycle, staying in touch with the technician and keeping stakeholders informed to prevent any contractual breaches.

Job Closure & Payment Initiation

Step 8

Upon task completion, stakeholder sign-off is obtained, and the job is closed on the portal to trigger the technician’s payment process.

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